North KoreaTips

Cellular and Data Plans in North Korea

1. What are the available cellular providers in North Korea?

In North Korea, there are two main cellular providers that offer services to the population. They are:

1. Koryolink: Koryolink is the first and largest cellular provider in North Korea, established in 2008 in partnership with Egypt’s Orascom Telecom Media and Technology Holding. It offers both pre-paid and post-paid options for its customers with coverage in major cities across the country. Koryolink provides voice calling, text messaging, and limited data services to its subscribers.

2. Byol: Byol, officially known as Kang Song Net, is the second cellular provider in North Korea, launched in 2013. Byol also offers a range of voice and text messaging services to its customers, with its coverage primarily focused on urban areas.

Both providers are state-owned and operate under strict government regulations in North Korea. The availability of services such as data plans and internet access is limited compared to other countries, with the majority of the population having access to only domestic intranet services rather than global internet connectivity.

2. How is the coverage and network quality of cellular providers in North Korea?

In North Korea, the coverage and network quality of cellular providers are limited compared to many other countries around the world. The three main cellular providers in North Korea are Koryolink, Sunnet, and Kang Song.
1. Koryolink is a joint venture between the state-owned Korea Post and Telecommunications Corporation and the Egyptian company Orascom Telecom, and it is considered the largest cellular network in North Korea.
2. Despite efforts to expand coverage, including the introduction of 3G and 4G services, the network quality can be unreliable in some areas, particularly in remote regions or rural areas.
3. Additionally, international roaming services are not widely available for foreign visitors, and internet access is heavily restricted and monitored. Overall, while cellular coverage is improving in North Korea, it still lags behind many other countries in terms of network quality and access to advanced services.

3. What types of cellular and data plans are offered in North Korea?

In North Korea, the types of cellular and data plans are limited and tightly controlled by the state-run telecommunications provider, Koryolink. The plans offered are mainly geared towards domestic use, with limited access to international services and websites.

1. Prepaid Plans: Prepaid SIM cards are available for purchase, allowing users to top up their account with credit to make calls, send texts, and use data. This option is popular among those who want to control their expenses and have a set limit on usage.

2. Postpaid Plans: Postpaid plans are also available, where users are billed monthly for their usage. These plans often come with higher data limits and may include additional services such as international calling or roaming options, although these are limited due to strict government regulations.

3. Data-Only Plans: For users primarily interested in mobile data for internet browsing or using social media apps, data-only plans are available. These plans offer a set amount of data for a fixed price, with additional data packs available for purchase if needed.

It is important to note that access to the internet in North Korea is heavily restricted, with most websites and online content being censored or unavailable. Additionally, international calling and messaging services may be limited due to the country’s isolationist policies.

4. How expensive are cellular and data plans in North Korea?

Cellular and data plans in North Korea are relatively expensive compared to many other countries. The state-owned operator, Koryolink, provides mobile services in the country. The plans offered by Koryolink are based on prepaid options, with no postpaid contracts available. The cost of a SIM card alone can range from 50 to 300 USD, depending on the phone number’s desirability. Additionally, the prices for data packages are high compared to the average income of North Korean citizens. For example, a data package of 5GB can cost around 15 USD, which is out of reach for many residents. The limited competition in the telecommunications market in North Korea results in high prices for cellular and data plans, making them unaffordable for a significant portion of the population.

5. Are there any restrictions or limitations on using cellular data in North Korea?

In North Korea, there are strict restrictions and limitations on using cellular data. These limitations are primarily due to the government’s tight control over internet access and content within the country. Some of the key restrictions and limitations on cellular data in North Korea include:

1. Limited access to the global internet: North Korea heavily restricts access to the global internet and instead operates its own intranet system known as Kwangmyong, which provides a closed-off network of websites and services that are tightly monitored and controlled by the government.

2. Content restrictions: The government closely monitors online activities and censors content that is deemed politically sensitive or critical of the regime. This can result in slow or restricted access to certain websites, platforms, and information.

3. Lack of high-speed data services: North Korea’s cellular network infrastructure is underdeveloped compared to other countries, leading to slower data speeds and limited access to high-speed data services such as 4G or 5G networks.

4. Restrictions on international communication: Communication with the outside world is heavily restricted, making it difficult for North Korean citizens to communicate with individuals outside the country or access international websites and services.

5. Strict monitoring and surveillance: The North Korean government closely monitors and surveils online activities, including cellular data usage, to ensure compliance with its strict regulations and to prevent the spread of unauthorized information.

Overall, the restrictions and limitations on using cellular data in North Korea are significant and serve to maintain the government’s control over the flow of information and communication within the country.

6. Can foreigners easily acquire cellular and data plans in North Korea?

Foreigners visiting North Korea can acquire cellular and data plans relatively easily, but the process can be complex and restricted. Here are some key points to consider:

1. Foreigners are required to use a local SIM card provided by the state-owned Koryolink mobile network, as international SIM cards do not work in North Korea.

2. Foreigners can purchase SIM cards and top-up cards at the Koryolink stores located in major hotels and tourist areas in Pyongyang and other cities.

3. Registration of the SIM card requires the submission of personal information and passport details, and the process is monitored by the government.

4. The availability of data plans for foreigners is limited, and internet access is heavily restricted with only certain websites accessible.

5. Tourists may also have the option to rent a local mobile phone with a SIM card pre-installed for the duration of their stay in North Korea.

In conclusion, while it is possible for foreigners to acquire cellular and data plans in North Korea, the process is regulated and restricted, reflecting the tight control over communication and information in the country.

7. What are the popular smartphones used with cellular plans in North Korea?

In North Korea, the availability and popularity of smartphones are limited due to strict government regulations and restrictions on internet access. However, some popular smartphones used with cellular plans in North Korea include:

1. Samsung smartphones: Despite the political tensions between North and South Korea, Samsung smartphones are still commonly used in North Korea due to their quality and advanced features.

2. Huawei smartphones: Chinese smartphones, such as those from Huawei, are also popular due to their affordability and functionality.

3. North Korean brands: There are a few domestic smartphone brands in North Korea, such as the Pyongyang Touch and Arirang smartphones, which are produced locally and cater to the local market’s needs and preferences.

Overall, while the selection of smartphones in North Korea may be limited compared to other countries, users still have some options to choose from when it comes to selecting a device to use with their cellular plans.

8. Are there any special packages or promotions offered by cellular providers in North Korea?

In North Korea, cellular providers offer a variety of special packages and promotions to attract customers and encourage usage of their services. These packages and promotions may include:

1. Discounted rates for specific time periods or usage thresholds.
2. Free or discounted calling and texting to specific numbers or during certain times.
3. Bonus data or minutes for signing up for a long-term contract.
4. Bundle packages that combine cellular services with other offerings such as internet or entertainment content.
5. Special promotions during holidays or events, such as discounted rates or bonus data.

Overall, these special packages and promotions aim to cater to different customer needs and preferences while also promoting customer loyalty and satisfaction with the cellular providers in North Korea.

9. How is the customer service and support for cellular users in North Korea?

In North Korea, customer service and support for cellular users can be quite limited compared to other countries. Due to the strict control and censorship imposed by the government, there are not many options for consumers to escalate their concerns or issues with their cellular service providers. Most users rely on in-person visits to service centers or contacting customer support via phone for assistance.

1. Service centers in major cities like Pyongyang may offer basic troubleshooting and support services, but resources and options are often limited.

2. The lack of competition in the telecommunications sector means that customers may not have the option to switch providers easily if they are dissatisfied with the level of customer service they receive.

3. Users may also face challenges in accessing information or assistance due to restrictions on internet access and communication channels. This can make it difficult for customers to resolve billing issues, technical problems, or other concerns efficiently.

Overall, customer service and support for cellular users in North Korea may not meet the expectations or standards seen in other parts of the world due to the unique political and regulatory environment in the country.

10. Are there any specific regulations on data usage and privacy for cellular users in North Korea?

In North Korea, there are specific regulations on data usage and privacy for cellular users. The government tightly controls the telecommunications sector, including access to the internet and monitoring of online activities. Cellular users are required to register their devices with the government, and all internet traffic is closely monitored and filtered to restrict access to foreign websites and content. Additionally, the use of VPNs or other tools to bypass these restrictions is strictly prohibited. Privacy of users is significantly compromised, with authorities frequently monitoring and censoring communications. There have been reports of individuals facing severe consequences for accessing unauthorized content or engaging in online activities deemed as dissent against the regime. Overall, data usage and privacy for cellular users in North Korea are heavily regulated and restricted to maintain strict control over information flow and prevent any threats to the regime’s authority.

11. What are the options for international roaming for cellular users in North Korea?

International roaming options for cellular users in North Korea are highly restricted due to the country’s closed-off nature and limited connectivity with the outside world. North Korean mobile service provider Koryolink offers very limited access to international roaming services, primarily for government officials, diplomats, and foreign visitors.

1. Koryolink has agreements with a few select foreign mobile operators, mainly from countries with friendly relations with North Korea, such as China. This allows for limited international roaming services for those who have obtained special permission.

2. However, for the general population of North Korea, international roaming is not readily available. This is mainly due to government restrictions on external communications and concerns about the flow of information in and out of the country.

Overall, international roaming options for cellular users in North Korea are highly restricted and only accessible to a very small segment of the population with special permissions. The majority of North Korean citizens do not have access to these services due to government control over telecommunications and internet access.

12. Are there any government-issued guidelines for cellular and data usage in North Korea?

Yes, in North Korea, all cellular and data usage is strictly regulated by the government through various guidelines and regulations. Some of the key government-issued guidelines for cellular and data usage in North Korea include:

1. Limited access to the internet: The North Korean government controls and restricts access to the internet for its citizens. Only a select few individuals, primarily government officials and researchers, have access to the global internet. The general population is limited to a highly censored and monitored intranet known as Kwangmyong.

2. Registration of SIM cards: In North Korea, individuals are required to register their SIM cards with the government. This allows the authorities to monitor and track all cellular usage in the country.

3. Content restrictions: The government closely monitors the content accessed by users on their mobile devices. Any content deemed to be critical of the regime or considered subversive is strictly prohibited.

4. Limited international communication: North Korean citizens have limited access to international calls and messaging services. Overseas communication is heavily monitored, and unauthorized contact with the outside world is strictly forbidden.

Overall, the government-issued guidelines for cellular and data usage in North Korea are designed to maintain strict control over communication and information flow within the country, ensuring that the regime’s narrative and policies are upheld and preventing any dissent or potential threats to their authority.

13. How reliable is the internet connectivity provided by cellular plans in North Korea?

Internet connectivity provided by cellular plans in North Korea is generally considered to be unreliable. The country has limited access to the global internet, with strict censorship and monitoring in place by the government. This results in slow connection speeds and frequent disruptions in service. Additionally, the infrastructure for mobile networks in North Korea is not as advanced as in other countries, leading to further challenges in maintaining consistent and reliable connectivity.

1. The government controls and monitors all internet traffic in the country, leading to potential restrictions or censorship of certain websites and services.
2. Due to limited international connectivity, accessing foreign websites or services can be slow and unreliable.
3. Network infrastructure in North Korea is fragile and prone to disruptions, further impacting the reliability of internet connectivity provided by cellular plans.

Overall, while there have been efforts to improve internet access in North Korea in recent years, the reliability of internet connectivity through cellular plans in the country remains a major concern for both residents and visitors alike.

14. Do cellular providers in North Korea offer unlimited data plans?

No, cellular providers in North Korea do not offer unlimited data plans. The telecommunications sector in North Korea is highly controlled by the government, and there is a lack of competition among providers. Data plans in North Korea are typically limited in terms of usage and bandwidth. Customers are often required to purchase data packages with specific limits and may incur additional charges if they exceed their data allocation. This is a common practice in many countries with more restrictive telecommunications regulations. Overall, unlimited data plans are not currently available in North Korea due to the constraints imposed by the government on the telecommunications market.

15. How do North Korean citizens typically pay for their cellular and data plans?

North Korean citizens typically pay for their cellular and data plans through a prepaid system. This means that individuals purchase credits or top-up cards from authorized outlets and use them to activate their mobile services. The government tightly controls the telecommunications sector in North Korea, and mobile providers require users to regularly top up their accounts to maintain service. Many citizens opt for smaller, more affordable data packages, as mobile internet access is limited and heavily monitored. In some cases, individuals may also have their cellular and data plans subsidized by their workplace or the government as part of their overall compensation package, especially for those in key industries or government positions.

16. Are there any differences in cellular and data plans between urban and rural areas in North Korea?

In North Korea, the differences in cellular and data plans between urban and rural areas are not clearly specified or publicly available. However, it can be assumed that there may be disparities in coverage and service quality between urban and rural regions due to varying levels of infrastructure development and population density. In urban areas, there is likely to be better network coverage, faster data speeds, and more advanced cellular services compared to rural areas where the infrastructure may be less developed. Additionally, the availability and affordability of cell phone and data plans may also differ between urban and rural areas, with urban regions typically having more options and competitive pricing. Overall, the specifics of these differences would be determined by the telecommunications policies and infrastructure development priorities of the North Korean government.

17. What are the common complaints or issues faced by users of cellular plans in North Korea?

Common complaints or issues faced by users of cellular plans in North Korea include:

1. Lack of variety and flexibility in plans: North Korea’s state-owned telecommunication company, Koryolink, dominates the market, offering limited choices for users in terms of plans and packages. This lack of variety can be frustrating for consumers who may want options tailored to their specific needs.

2. Expensive costs: The cost of mobile plans in North Korea is relatively high compared to the average income of the population. This can make it difficult for many users to afford consistent access to mobile services, leading to financial strain.

3. Restrictions on international communication: Due to government control over communication channels, users in North Korea may face limitations or censorship when trying to communicate with individuals outside the country. This can hinder personal and business relationships that rely on international connectivity.

4. Poor network coverage: Despite continuous efforts to improve infrastructure, network coverage in some rural areas or remote regions of North Korea may still be unreliable or weak. This can result in dropped calls, slow data speeds, and overall dissatisfaction with the quality of service.

5. Limited internet access: Internet access in North Korea is tightly controlled and heavily censored, with many websites and online services being restricted. This lack of internet freedom can be a significant frustration for users who desire a more open and diverse online experience.

Overall, these common complaints and issues highlight the challenges faced by users of cellular plans in North Korea, where government regulations and restrictions play a significant role in shaping the telecommunications landscape.

18. Are there any trends or developments in the cellular and data plan industry in North Korea?

In North Korea, the cellular and data plan industry has been witnessing some notable trends and developments in recent years.

1. Expansion of 3G and 4G Networks: North Korea has been making efforts to expand its 3G and 4G networks to provide better connectivity and internet access to its citizens. This expansion has allowed for faster data speeds and better coverage in urban areas.

2. Introduction of Mobile Apps: With the expansion of the internet and mobile networks, there has been a trend towards the development and introduction of mobile apps tailored for the North Korean market. These apps cover a wide range of services, from entertainment to educational resources.

3. Focus on Cybersecurity: As the use of mobile devices and internet services increases, there has been a heightened focus on cybersecurity in North Korea. The government is taking steps to ensure the protection of user data and prevent cyber threats.

4. Customized Data Plans: Mobile operators in North Korea are offering more customized data plans to cater to the diverse needs of consumers. This includes options for different data limits, messaging services, and social media access.

5. Growing Demand for Data Services: With the increasing availability of smartphones and internet access, there is a growing demand for data services in North Korea. This trend is driving competition among mobile operators to offer more attractive data plans and packages.

Overall, the cellular and data plan industry in North Korea is experiencing significant developments aimed at improving connectivity, enhancing services, and meeting the evolving needs of consumers in the country.

19. How do cellular and data plans in North Korea compare to those in other countries?

Cellular and data plans in North Korea are quite different from those in other countries due to the unique characteristics of the telecommunication sector in the country. In North Korea, there is a lack of competition as the market is dominated by the state-owned operator, Koryolink. This monopoly leads to limited choices for consumers in terms of plans and services available.

1. Pricing: Data and cellular plans in North Korea are generally more expensive compared to many other countries due to the lack of competition and the government’s control over pricing.

2. Coverage: While urban areas in North Korea may have relatively good coverage, rural areas often face connectivity issues due to limited infrastructure development.

3. Internet Access: North Korea heavily restricts internet access for its citizens, with most content being censored or unavailable. This limits the usefulness of data plans for accessing online services.

4. Speeds: The speed of internet connection in North Korea is generally slower than in other countries, partly due to the limited infrastructure and resources allocated to the telecommunications sector.

Overall, the cellular and data plans in North Korea are constrained by government control, limited competition, and censorship, resulting in a significantly different experience for consumers compared to other countries.

20. Are there any future changes or improvements expected in the cellular and data plan offerings in North Korea?

As an expert in Cellular and Data Plans in North Korea, it is important to note that information regarding future changes or improvements in the country’s telecommunications sector is generally not publicly disclosed. However, there are a few potential areas where we might expect to see developments in the cellular and data plan offerings in North Korea in the future:

1. Expansion of 3G and 4G networks: North Korea has been slowly upgrading its telecommunications infrastructure, including the introduction of 3G and 4G networks in recent years. We may see further expansion and improvements in these networks to provide faster and more reliable data services to the population.

2. Introduction of new data plans: With increasing demand for mobile data services, there may be a push to introduce new and more diverse data plans to cater to different user needs. This could include plans with higher data caps, faster speeds, and better pricing options.

3. Collaboration with international partners: While North Korea’s telecommunications sector is largely isolated from the international community, there may be efforts to collaborate with foreign companies or invest in new technologies to enhance the country’s cellular and data plan offerings.

Overall, while specific details are scarce, it is possible that we may see some gradual improvements and changes in the cellular and data plan offerings in North Korea in the coming years.